Terms & Conditions
Welcome to Nibe Aeronautics Limited (“Company”, “we”, “our”, or “us”). These Terms & Conditions govern your use of our website (https://nibeaeronautics.com), our charter services, and any associated aviation operations. By booking a flight or utilizing our services, you (“Client”, “Passenger”, or “you”) agree to comply with and be bound by the following terms.
1. Flight Bookings & Operational Requirements
1.1 Provision of Information
To ensure seamless operations and to secure mandatory clearances from Air Traffic Control (ATC), Defense Authorities, and Civil Administration, the Client must provide all requested passenger details, manifests, and documentation within the stipulated timelines provided at the time of booking.
1.2 Regulatory Compliance
- Nibe Aeronautics Limited will not be held responsible or liable if passengers are denied boarding or if a flight is grounded due to a lack of valid travel documents, identification, or visa clearances.
- Passengers are strictly prohibited from carrying contraband items, illegal substances, or participating in any illicit activities on board.
2. Commercial Terms, Billing & Flying Hour Charges
2.1 Minimum Charged Hours
- A minimum of two (2) hours of flying time per aircraft per day, or actual hours flown (whichever is higher), will be billed for any charter booking.
- If an aircraft is retained for a multi-day charter but does not fly on a specific day, a minimum of two (2) hours will be billed as a "Non-Flying Day Charge." In such cases, standard night halt charges for that specific day will be waived.
2.2 Inclusions
Standard flying hour charges include:
- Aircraft fuel and oil
- Routine aircraft maintenance
- Standard landing and day parking charges at destination
- Standard in-flight catering/meals
- Route navigation fees and operational dispatch costs
2.3 Additional & Supplementary Charges
The following items are not included in the standard flying hour fee and will be billed separately:
- Domestic Flights: Ground handling service charges, extension of airport watch hours (if applicable), Day Detention charges (applicable after 4 hours of waiting at a destination), night halt charges, and applicable government taxes.
- International Flights: International Flight Clearance Service (IFS) fees (including permit facilitation, international ground handling, overflying permits, country-specific airport fees, and navigation charges), crew stay/accommodation allowances, and local handling taxes.
- Statutory Levies: Any sudden adjustments or additional levies by the Airport Authority of India (AAI), Customs, or external regulatory authorities will be billed to the Client on actuals.
3. Cancellations & Flight Modifications
3.1 Cancellation Policy Schedule
Should the Client request a cancellation, the following charges will apply based on the scheduled departure time:
| Timeline of Cancellation | Applicable Cancellation Fees |
|---|---|
| Due to verified Force Majeure | 10% of the total invoice value ( Flight Preparation Charges ) |
| More than 6 days prior to scheduled departure | 25% of the total invoice value |
| Between 72 hours and 6 days prior to scheduled departure | 50% of the total invoice value |
| Less than 72 hours prior to scheduled departure / No Show | 100% of the total invoice value |
3.2 Mid-Program Modifications
Any modifications or changes to the itinerary requested by the Client after the flight program has commenced are subject to operational feasibility, crew duty time limits, and regulatory permissions. If the requested changes cannot be executed due to these constraints, it will be treated as a last-minute cancellation, and a 100% cancellation fee will apply to the unexecuted sectors.
3.3 Diversions and En-Route Interruptions
If a flight must divert or return to the originating station due to sudden deterioration of weather, poor visibility, tactical defense operations, or ATC instructions, the actual flying time utilized and any associated landing/handling fees will be fully chargeable to the Client. Any remaining balance will be adjusted or refunded accordingly.
4. Passenger Check-In & Boarding Regulations
4.1 Reporting Timelines
- Domestic Charters: Passengers must report to the designated terminal/FBO at least 45 minutes prior to the scheduled departure time.
- International Charters: Passengers must report at least 60 minutes prior to the scheduled departure time.
- Aircraft doors are strictly required to be closed 15 minutes before the scheduled departure time to maintain ATC slot compliance.
4.2 Delays and Rescheduling
If passengers arrive late or request a last-minute departure delay, the Company will make reasonable operational efforts to secure revised airport slots. However, due to stringent airport slot allocations (especially at metro or defense airports), departure cannot be guaranteed. The Company disclaims all liability for consequential losses resulting from passenger-induced delays.
5. Baggage & Security Regulations
5.1 Baggage Allowance
Free baggage allowance is strictly subject to the aircraft's weight and balance limits, configuration, and the final passenger load factor. The definitive allowance will be specified in your flight quotation.
5.2 Prohibited & Dangerous Goods
For the safety of the aircraft and everyone on board, the carriage of Dangerous Goods is strictly forbidden in both checked and cabin baggage. This includes, but is not limited to:
- Compressed gases (flammable, non-flammable, poisonous)
- Corrosives (acids, wet-cell batteries, mercury)
- Explosives, ammunition, fireworks, and flares
- Flammable liquids and solids (lighter fuel, matches, thinners)
- Oxidizing materials, poisons, pesticides, and live virus cultures
- Dry cell batteries, knives, scissors, or sharp instruments are strictly prohibited in cabin baggage and must be declared for checked luggage if permitted.
5.3 Valuables
Passengers are advised to carry high-value items, including currency, jewelry, negotiable instruments, and crucial identification documents, inside the cabin rather than in checked baggage.
6. Company Rights & Liability Limits
6.1 Operational Rights of the Company
Nibe Aeronautics Limited reserves the explicit right, without assigning any reason, to:
- Cancel, delay, or alter the routing/stopping places of a flight due to technical snags, safety considerations, or operational necessities.
- Substitute the type of aircraft allocated for the mission with an equivalent category.
- Refuse carriage to any person who appears physically unfit to travel or who, in the opinion of the crew, poses a safety or security risk to the aircraft or its occupants.
- Offload or restrict baggage items to ensure the aircraft remains within certified maximum takeoff weight (MTOW) limits.
6.2 Carriage of Alcohol & Smoking Policy
- Smoking is strictly prohibited on board the aircraft at all times.
- The serving or consumption of alcoholic beverages is strictly prohibited on domestic sectors within India, in accordance with national civil aviation regulations.
6.3 Limitation of Liability
- Domestic Travel: The Company's liability for loss, delay, or damage to baggage is limited to INR 450 per kilogram, unless a higher value is declared in advance and corresponding fees are settled. For bodily injury or unfortunate demise resulting from an aircraft accident, liability is governed and limited strictly by the Carriage by Air Act, 1972, and its applicable amendments.
- International Travel: Liability for international sectors is governed by the rules established under the Montreal Convention or Warsaw Convention, as applicable, measured in Special Drawing Rights (SDRs).
- Exclusions: The Company assumes zero liability for fragile, perishable, or pre-damaged articles contained within passenger baggage.
7. Force Majeure
Nibe Aeronautics Limited shall not be held liable or responsible for any failure, interruption, or delay in performing its operational obligations if such issues arise from a Force Majeure event. This includes, but is not limited to: acts of God, extreme weather conditions, low runway visibility, sudden airport closures, regulatory restrictions or withdrawal of ATC permissions, military/defense activations, strikes, labor disputes, civil unrest, war, acts of terrorism, or unexpected technical snags that affect safety.
In the event of a total flight cancellation at the originating station due to Force Majeure, a refund will be issued to the Client, less any non-refundable actual costs already incurred (such as international permit or handling advance fees).
8. Governing Law & Jurisdiction
These Terms & Conditions shall be construed, interpreted, and governed in accordance with the laws of the Republic of India. Any disputes, differences, or claims arising out of or in connection with our services shall be subject to the exclusive jurisdiction of the competent courts in Pune, Maharashtra, India.
